Predictability and smart lifecycle management
Predictability and smart lifecycle management
The most comprehensive and cost-effective service plan for Apple devices on the market
The most comprehensive and cost-effective service plan for Apple devices on the market
The mcare service plan covers all of your company’s Apple devices - Macs, iPhones and iPads.
It extends the manufacturer’s warranty for the entire lifecycle of the device and covers maintenance costs in the event of an equipment failure.
It extends the manufacturer’s warranty for the entire lifecycle of the device and covers maintenance costs in the event of an equipment failure.
mcare service plan for apple devices
- extends the warranty from 12 months to a period of up to 60 months
- guarantees fast three-day response time
- includes backup and file recovery service
- always performed with official Apple replacement parts, by an Apple authorized service provider
- anticipates maintenance costs and saves you from unpleasant surprises
- guarantees business continuity even in the event of a hardware failure
Warranty extended by the maintenance plan and business continuity
Contents of the SLA+ service plan
- extended warranty for the contract period
- every service order with express service
- free logistics to and from service
- free fault diagnosis
- data backup and restore
- online portal for maintenance order tracking
- customer and support service
- loaner device available if the three-day SLA is missed
- IBAS file recovery service for Macs (available for purchase separately for iPhones and iPads)
- equipment buyback offer at the end of the contract period
- Recommended prices from
- Mac 89 €
- iPhone 79 €
- iPad 59 €
- (VAT will be added to the prices)
Contents of the SLA+ service plan
- extended warranty for the contract period
- every service order with express service
- free logistics to and from service
- free fault diagnosis
- data backup and restore
- online portal for maintenance order tracking
- customer and support service
- loaner device available if the three-day SLA is missed
- IBAS file recovery service for Macs (available for purchase separately for iPhones and iPads)
- equipment buyback offer at the end of the contract period
- Recommended prices from
- Mac 89 €
- iPhone 79 €
- iPad 59 €
- (VAT will be added to the prices)
SLA+ Lite service plan offers a fast basic service for Apple users
Contents of the SLA+ Lite service plan
- every service order with express service
- free logistics to and from service
- free fault diagnosis
- online portal for maintenance order tracking
- customer and support service
- equipment buyback offer at the end of the contract period
- Recommended prices from
- Mac 59 €
- iPhone 59 €
- iPad 29 €
- (VAT will be added to the prices)
Contents of the SLA+ Lite service plan
- every service order with express service
- free logistics to and from service
- free fault diagnosis
- online portal for maintenance order tracking
- customer and support service
- equipment buyback offer at the end of the contract period
- Recommended prices from
- Mac 59 €
- iPhone 59 €
- iPad 29 €
- (VAT will be added to the prices)
COMPARE THE AVAILABLE SERVICE OPTIONS
AND CHOOSE THE MCARE SERVICE PLAN THAT BEST SUITS FOR YOUR BUSINESS NEEDS
mcare services are the best in the market in terms of both cost and coverage. Alongside predictable lifecycle management of your company’s Apple equipment and business continuity in the event of a hardware failure, our service also significantly reduces the workload of your own IT department. See below to view our different service plan options and how they compare to AppleCare plans.
- mcare
SLA+ - mcare
SLA+
Lite - Apple
Care+ - Apple
Care
FEATURES INCLUDED | SLA+ | SLA+ Lite | Apple Care+ | Apple Care |
FEATURES INCLUDED | iPhone, iPad and Mac | iPhone, iPad and Mac | iPhone, iPad and Mac | Mac |
Extended warranty | ||||
Plan period | 24-60 months | 12-60 months | 24-36 months | 36 months |
Express service | ||||
Onsite service | onsite pick up & recovery | onsite pick up & recovery | yes, limited availability and support | |
Free logistics | ||||
Free diagnosis | ||||
Online portal for follow up | ||||
End user support for software | ||||
Loaner device | ||||
Data backup & recovery | ||||
IBAS Digital Care Plan | ||||
Accidental damage coverage | Yes, two deductible repairs per year | Example price (RP excl. VAT) 36 months, MacBook Pro 13" | 279 € | 109 € | 359 € | 279 € |
Did you know that as an mcare service plan customer, we offer to repurchase your hardware at the end of the contract period?
Renewing your equipment is easy and straightforward. The decommissioned equipment will offer many years of usage for its new owners, providing a more environmentally sustainable approach.
